Of best to the newest poor within the last couple

Product reviews

Out of far better the newest worst over the last few years. Cannot trust exactly how incompetent, and totally ridiculously dumb past believe, the people are at this borrowing commitment. We have been expenses a % or one or two alot more in the almost every other borrowing unions to own my personal fund to save myself the brand new stress off coping having foolish people. Any troubles the Section out of borrowing from the bank unions is where so you can document problems. Just like the Massachusetts attorney generals office cannot manage all of them.

Worst posting We have actually ever viewed

Terrible inform You will find actually ever viewed. The outdated on the internet financial is much premium than just the fresh one. Left my personal past financial because of a terrible enhance and you may immediately following fifteen years which have DCU I am given making.

DCU user as the 2015 and you can departing

I’ve been an effective DCU associate due to the fact 2015 and you will was able an excellent 100% payment history both for a car loan and you will a charge card. Into software update within the late 2023, I got challenge logging in and you may and make money. Therefore, I redirected my personal costs repayments to other notes. I gotten an alerts to possess an excellent harmony out-of 63 cents, punctually named to settle it, and said brand new tech factors. Sadly, my personal concerns weren’t handled. On the pursuing the billing years, an equilibrium out of $step one and lots of cents is actually once more charged which i paid. Support service doesn’t have idea if any most other charges might be added int the guy second charging you cyclee even worse DCU reduced my borrowing maximum regarding $10,000 to help you $0 and you may stated my account while the delinquent towards the credit agencies, and that reduced my credit rating of the 108 activities-to possess 63 cents. I am currently disputing this that have DCU and credit reporting agencies, but I would personally caution folks to closely take into account the possible ramifications before utilizing their features.

It destroyed my car identity document

Hey, I am composing to provide my personal viewpoints regarding the ways a significant document was mishandled managed because of the DCU. I’m most disappointed you to my personal Identity file is sent off to me without having any tracking information courtesy USPS. I believe try disgusting carelessness. Whenever i reached off to the fresh DCU shortly after waiting couple of weeks, I became advised new Identity document are distributed a month once the borrowed funds is actually reduced. Although not, I’ve maybe not received any name file in the mail. We seemed that have local USPS and entirely could not shade this new delivered send. I was for this reason accessible to visit DMV that have a great Lien discharge letter and you may functions from base. This is very time intensive and you can inconvenient for me personally. You will be charged us to rating content. If only there had been most useful techniques positioned in the 1st so i don’t have never ever missing an essential.

Worst Customer support

DCU is the worst definitely. I found myself closing inside to my Car finance and you will wound-up going for DCU. It acknowledged my mortgage and you https://paydayloanalabama.com/marion/ can asked me to discover an account and that failed 3 x. The brand new it questioned me to donate blog post that we was is actually able to discover a registration after which shortly after 2 days, my loan application was not nevertheless recognized and on contacting they said said their terminated and generally are disappointed. Their therefore ridiculous once you urgently require the auto loan. The client service agent wasn’t after all empathetic.

Dreadful Financial with no ATMs and you can Terrible Customer service

If you miss the days of wishing inside long contours so you can withdraw funds from the financial institution, then DCU is the place! My home is a busy city, yet DCU enjoys not many towns right here. In addition, their ATMs are nowhere getting discovered aside from about actual financial. This is basically the merely lender within the 2020 you to nonetheless keeps much time lines meeting the entranceway into the average date. If you wish to telephone call the lending company, be prepared to feel addressed rudely. When using DCU to own auto-shell out choice that have debtors, we provide very long change-as much as moments so you can reflect money were made. That it bank try awful to possess unnecessary reasons to enter. Stay away!